Corporate businesses today are faced with four imperatives: enhancing customer relationship management (CRM), improving employee productivity, making their business operations more effective and impress corporate clients. SpeechWorkers applications and services have been developed to translate these imperatives into compelling contact center product offerings for corporate and enterprises.
The corporate applications family provides a cost-effective for contact center systems, with support for voice and call processing, fax, switching, and the integration of telephone systems with computer or database systems. SpeechWorkers offers an integrated solutions for traditional PSTN/GSM and IP systems while supporting global standards and superior scalability. With the completely standards-based approach and broadest operating system support in the industry. SpeechWorkers working to enahnce its clients business by improving their contact centers and adding new tools such as Text-To-Speech and Speech Recognition in integration with latest contact center technologies.