What is Voice Portal?
Internet Portal is a technology used to reach multi information
categories, and managing user accounts through a single internet access,
such as going through one internet site and getting back information
about news, weather, economic, sports, directories…and so on.
Voice portal is the same idea, but here you will not hassled accessing
internet, no need for a computer or internet line, no need to type your
search keyword, no need to wait for internet traffic, no need to look to
a screen, in other words, world now is more mobility, more speed, the
solution is the Voice Portal.
With Voice Portal technology you can reach all your interest information
during one phone call;
Voice Portal Technology is a voice-based internet access uses rapidly
advancing speech recognition technology to give users anytime, anywhere
access to web-based information, and it uses that most universal form of
communication. And access the human voice over an office, wireless, or
Why is Voice Portal?
The potential for voice portals is as wide as the reach of telephones,
which today is 1.3 billion around the globe, Compare that to the 250
million computers with internet access.
Voice-enabled web access will take off. Frost & Sullivan estimate a 54%
growth rate for the voice portal market segment over the next 6 years.
Kelsey Group predicts $5 billion in voice portal service revenues by
2005, including advertising, subscriber bounties, and location-specific
commerce, with an additional $7 billion incremental revenue to the
infrastructure providers that save those companies.
Voice Portals means the following
Add customized features to differentiate yourself
from your competitors and create a sticky environment.
Offer your customer one-stop shopping, self service,
and instant 24/7 access to their account information.
Let your customers use the telephone to easily retrieve
information or manage accounts using natural voice
commands. Provide a friendly, efficient caller experience
that surpasses today's touchtone systems.
Offer convenient, flatter menus that don't lock up your
Save on operator expenses and free up agent time
by replacing human operators with an easy-to-use
voice solution. According to a study by Goldman Sachs,
each human-assisted call cost $3 compared to the 20
cents for a call with automated response.
Offer new subscription services or build revenue
Use speaker verification to validate callers' identities
Voice Portals Targeted Audiences
Internet Portal looking to extend its reach
over the phone.
Internet Service Providers, ISP, are
to build customer loyalty and maximize network usage
with branded portal services they host in the network
or obtain from third-party suppliers.
SpeechWorkers enhancing Voice
Portal applications as we strongly working to enrich Arab society
activities and to increase corporate revenues. SpeechWorkers is based on
Research and Development and has improved its technology's tools which are unique and closed to Arabic
world culture and human nature.
Network Service Providers